In 1993 a group of former IBM employees started UB Serve Inc to service the AS/400 and the predecessor to the AS/400, the System 36 and 38 marketplaces. The Company expanded and became an IBM business partner. This allowed UB Serve to expand into AS/400 sales, installation, and maintenance services for AS/400 systems, printers, and other peripherals.
UB Serve, now called Synergistic Online Solutions, is headquartered in Waterford, Michigan with a branch office in Kansas City, Kansas. UB Serve leveraged its expertise and staff from its hardware AS/400 roots to include disaster recovery, high availability, and Cloud hosting in managed data centers. Over time the services part of our business increased in importance.
The rapid growth experienced in our AS/400 (iSeries i5) Disaster Recovery, High Availability, and Managed Hosting/Cloud solution groups prompted UB Serve to change its name to reflect this growth, becoming Synergistic Online Solutions (Synergistic). By putting our knowledge of IBM hardware and services together, Synergistic was now providing affordable Disaster Recovery options to our customers.
Synergistic pushed further into the AS/400-I-Series market to include working with AIX solutions as well. We evolved with the changes to the IBM Mid-Range platform and the needs of our client base. Networking services, High Availability solutions, and Disaster Recovery are now more congruent with our customer’s needs. Synergistic matured along with technology. Synergistic’s growth has been and will remain self-funded without any venture capital or long term debt structures. We have learned over the years that loyal relationships with our clients is paramount and that we succeed by helping our clients succeed.
Our future is in meeting our customer demands. The world of technology changes at a rapid pace. Our goal is to give our customers stability and peace of mind. Synergistic does this by providing hardware sales and service and by providing you with Disaster Recovery options in the case of an emergency, natural disaster, or any unforeseen situation. Synergistic engineers are once again at work creating solutions which will leverage on IBM’s recent technological advances in the iSeries-AS400 platform. We’re proud of our corporate history that spans 25 years of constant ownership and consistent client service. Synergistic stands unique in a world of enormous conglomerates as a family-owned corporation. Our client base is mainly those customers who have 50-500 users such as Small Governments, manufacturers, and those in the service industry. Our business model has always been based on relationships and we will continue to keep that model as the core of our business values.
The landscape of the technology world changes daily. At Synergistic we thrive on change, making those changes work for the benefit of our clients.
Synergistic is located in two main offices: